A field technician is very often the only person of your company that the customer will meet. Therefore a quick and successful resolution of a service or installation is additional contribution to a positive brand evaluation. Improved service appointments management and an increased effieciency of your service team are addtional benefits using Field Service Lightning from Salesforce.
- reduce mileage
- increase number of service appointments per technician
- reduce number of dispatchers by up to 60%
- get an online overview of service appointment status
- combine emergency and regular maintenance
Get more information how to better optimize your service scheduling and how to improve your field service technicians management.
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